Frequently asked questions
Do you have any certifications (such as CE/GCC/ISO)?
Our factory holds ISO quality management system certification. Our regular inflatable items come with CE certificates to meet EU market requirements, and GCC certification is available for GCC countries customs clearance.
The certificates cover our standard models. If you need customized new items with special specifications, we can arrange testing to obtain relevant certificates after confirming product details. I will send the certification documents to you soon.
Is this certificate under your factory's name?
Yes, the certificates are issued under our company name Jiangmen Lixin Outdoor (Outafun), not third-party certificates, valid for customs clearance and platform verification.
I want the new style. Can it be certified?
Yes. After confirming size, material and structure, we can arrange sample testing. I will quote you the testing cost and lead time separately.
Where are your products manufactured?
Our Outafun is a brand's original manufacturing factory and a reliable manufacturer. We have over 20 years of professional manufacturing and export experience. We offer wholesale, agency and retail services. Our factory is located in Xinhui District, Jiangmen City, Guangdong Province.
How much does shipping cost?
The shipping cost is calculated based on your location and the items in your order. You can always know the shipping cost before making the purchase. If you encounter any problems, you can contact the customer service at any time. In some areas, the shipping cost is not displayed. You can contact the customer service for inquiries.
